Tools, Tips and Proven Techniques to Lift Your Service Higher. Lift Your Service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover whatâs beyond the extra-mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customersâand staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion and profits. (Every chapter has the clues. Chapter 9 has all the answers.)
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Ron Kaufman Pte Ltd.
March 08, 2013
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