Are you anticipating an argument with your boss when you ask for a raise? Are you expecting trouble from a supplier, contractor, landlord, or subordinate? Are you the parent of an argumentative teen or a teen with an argumentative parent? The art of the argument-the pro's game of knowing what to say, how to say it, and when to say it. Winning arguments without raising your voice, losing your cool, or coming to blows, without bulldozing and browbeating the other guy, without offending or embarrassing anyone, including yourself. Winning arguments with confidence, grace, and ease.
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April 14, 2005
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