Have you ever been put on the spot and kicked yourself later for not having a substantial, confident response? - Have you ever lost out on a promotion because you didn't get along with your colleagues or boss?- Have you ever blanked when delivering a speech or a presentation?Saying the right thing isn't just about feeling comfortable. It's also essential for building successful relationships, getting ahead at work, and increasing your income. To get what you want, you have to know how to ask for it, how to negotiate, how to react. That's where Lisa Marshall's book comes in. With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.
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St. Martin's Griffin
January 22, 2013
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