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Perfect Phrases for Communications (EBOOK)
Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications
Two eBooks in One!
Conflict in the workplace is inevitable. But you don't have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time--and Perfect Phrases for Communications provides everything you need at the touch of a button.
This two-in-one eBook package contains:
Perfect Phrases for Conflict Resolution
Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with:
A micromanaging supervisor
An underperforming employee
A peers disruptive work habits
Unreasonable or unethical customer requests
Abrupt, rude, and unprofessional coworkers
Perfect Phrases for Dealing with Difficult People
Whether you work for the proverbial "boss from hell," manage an office packed with "personalities," or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, youll find just the right words for every situation, including:
Dealing with brutal bosses and confrontational coworkers
Turning explosive situations into mutually rewarding ones
Handling angry customers and demanding clients
Motivating unproductive workers and irresponsible vendors
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November 18, 2011
Number of Print Pages*
Adobe DRM EPUB
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