Reforming the Public Sector : How to Achieve Better Transparency, Service, and Leadership
The public sector is characterized by a profound transformation across the globe, the scope and ramifications of which have yet to be interpreted. In order for this act of transformation to be converted into an ongoing state of improvement, policymakers and civil service leaders must learn to implement and evaluate change in the public sector. Reforming the Public Sector is an important contribution to that end.
The book is divided into five key parts:
I. Transparency: When the Auditor Is the Society
II. Public Service Motivation: The Other Side of the Public Sector Productivity
III. Leading Public Sector Reforms over the Last Decades
IV. International Perspectives on Public Sector Reforms
V. Public Sector Performance: How to Make a Difference?
The specific issues addressed include the uses and abuses of public sector transparency, the "audit explosion," and the relationship between public service motivation and job satisfaction in Europe. It presents comparative perspectives of government reform and innovation, discusses three decades of reform, and explores public sector strategic management.
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The Brookings Institution
June 12, 2012
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