Business
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1
Care Packages for Your Customer
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- Published by: McGraw-Hill
- eBook Publish Date: October 24, 2007
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2
Lean Six Sigma Demystified
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- Published by: McGraw-Hill
- eBook Publish Date: December 20, 2006
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3
Six Sigma for Business Excellence: A Manager's Guide to Supervising Six Sigma Projects and Teams
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- Published by: McGraw-Hill
- eBook Publish Date: August 14, 2005
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List Price: $29.95
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4
The Big Book of Customer Service Training Games
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- Published by: McGraw-Hill
- eBook Publish Date: August 31, 1998
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5
The Customer Rules: The 14 Indespensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World
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- Published by: McGraw-Hill
- eBook Publish Date: August 27, 2008
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6
Customers for Life: How to Turn That One-Time Buyer into a Lifetime Customer
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- Published by: Random House
- eBook Publish Date: July 01, 2009
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7
What the Customer Wants You to Know: How Everybody Needs to Think Differently about Sales
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- Published by: Penguin Group, Inc.
- eBook Publish Date: December 26, 2007
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8
Managing Customers for Profit: Strategies to Increase Loyalty and Build Profits
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- Published by: Pearson Education
- eBook Publish Date: February 03, 2008
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List Price: $27.99
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9
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives
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- Published by: Simon & Schuster
- eBook Publish Date: March 24, 2009
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List Price: $26.00
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10
The Age Curve: How to Profit from the Coming Demographic Storm
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- Published by: American Management Association International
- eBook Publish Date: June 25, 2008
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