Excellence Every Day: Make the Daily Choice�Inspire Your Employees and Amaze Your Customers

New techniques and stories to empower staff, delight customers, and create a culture of excellence in any business
Addressing all levels of the corporate ladder, from customer service to the CEO, this business-savvy handbook explores "The Excellence Myth," revealing a new philosophy of excellence to help individuals and organizations reach their performance potential. Including both personal anecdotes as well as the results of a 23,000-participant study, the book details the keys to expanding leadership skills, improving employee satisfaction and job performance, and securing customer loyalty. The guide also explains how making "The Daily Choice" will empower employees to reach new heights of excellence, creating delightful customer experiences and achieving results from the bottom up. |||This book is sold in the US by Sony Electronics Inc. |||This book is sold in Canada by Sony Electronics Inc.

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• Published by

  Information Today, Inc.

• Publish Date

  April 01, 2008 

• Print ISBN

  9780910965798

• eBook ISBN

  9781937290849

• Imprint

  Information Today, Inc.

• Filesize

  1.58 MB

• Number of Print Pages*

  192

* Number of eBook pages may differ. Click here for more information.