Kerry Patterson
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Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
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- Published by: McGraw-Hill
- eBook Publish Date: November 02, 2007
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List Price: $16.95
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Crucial Conversations: Tools for Talking When Stakes are High
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- Published by: McGraw-Hill
- eBook Publish Date: October 24, 2007
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List Price: $16.95
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